Meet the Team

Rick Mulheron joined Best Refrigeration in 2002 as General Manager after working with the company as Hoshizaki District Manager on the manufacturer side. In 2008, he purchased the company from founders Fred Eagles and Carl Fellers. A Navy submarine veteran, Rick brings discipline and leadership to his role. He and his wife, Dianna, are deeply devoted to their faith, family, and country values that shape his personal and professional life.

Now serving as vice president and part owner, Mike has dedicated over 30 years to Best Refrigeration, starting at just 18 as a service technician. He quickly advanced to Service Manager, a role he excelled in until June 2020, when he transitioned to General Manager. Now serving as Vice President, Mike oversees day-to-day operations with expertise and commitment. His long-standing experience and leadership have been vital to the company’s success and growth.

Joyce joined the team in March 1992 and has since become an invaluable asset to the company. She manages all accounts while serving as the trusted “go-to” person for answers, thanks to her extensive knowledge and attention to detail. Joyce’s ability to assist across almost every department showcases her versatility and expertise. A key member of the management team, her commitment and experience have greatly contributed to the company’s success and overall efficiency.

Adam became part of the team in 2008 after relocating to Springfield. Known for his exceptional attention to detail, he efficiently organizes customer service requests and coordinates technician dispatch for a diverse range of service calls across southwest Missouri. Adam is also the key contact for preventative maintenance agreements, ensuring clients receive tailored solutions. His precision, organizational skills, and commitment make him an integral member of the team.

Andy oversees all service requests with precision and dedication. As the go-to problem solver, he combines leadership and technical prowess to ensure seamless operations, delivering top-notch solutions that keep systems running efficiently and clients satisfied.

Amy brings unmatched expertise to the company, with deep knowledge spanning from parts to equipment. Having worked in every aspect of the business, she has gained invaluable experience that sets her apart. This comprehensive understanding makes her an extraordinary salesperson, able to provide tailored solutions and exceptional service to every client.

Travis is the ultimate go-to for all things parts, bringing unmatched expertise and precision to his role. With prior experience in the company’s service department, he possesses an in-depth understanding of parts and their applications, ensuring customers receive the right solutions every time. Travis’s blend of service knowledge and dedication drives satisfaction and strengthens client relationships.